Frequently Asked Questions
1) What delivery services do you use?
UK orders can be delivered by three delivery services:
• Royal Mail Signed For 2nd Class (2-3 days)
• Royal Mail Signed For 1st Class(1 day)
• Royal Mail Next Day Guaranteed (also requires a signature)
2) When are orders shipped, and where from?
All orders are dispatched within 24 working hours, and most orders placed before midday are dispatched on the same day. Orders are shipped from London.
3) How much does delivery cost?
• Royal Mail Signed For 2nd Class: Free on orders above £20, £2.9 otherwise.
• Royal Mail Signed For 1st Class: £1 on orders above £20, £3.9 otherwise.
• Royal Mail Next Day Guaranteed: £4 on order above £20, £6.9 otherwise.
4) Do you deliver outside the United Kingdom?
For the time being deliveries can only take place within the United Kingdom. International deliveries will be available in the short term, feel free to contact us about it.
5) Are all your cufflinks in stock?
6) What are your return and refund policies?
We are happy to accept any return that is sent back to use within 30 days of receipt provided that the items are in their original condition. Refunds are processed within 14 days. For more information please refer to our terms and conditions.